Artificial intelligence (AI) is transforming the casino sector by optimizing operations and boosting customer interactions. In 2023, the Hard Rock Hotel & Casino in Atlantic City introduced AI-driven analytics to improve game selections and improve player engagement. This initiative has led to a documented 15% increase in customer retention rates.
One prominent figure in this change is Bill Hornbuckle, the CEO of MGM Resorts International. Under his leadership, MGM has adopted AI solutions to tailor marketing strategies and enhance operational productivity. ...
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FEB
2026
FEB
2026
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