Artificial intelligence (AI) is changing the casino industry by optimizing operations and elevating customer encounters. In 2023, a report by Deloitte emphasized that AI technologies could raise operational productivity by up to 30%, enabling casinos to better manage resources and improve service execution.
One distinguished person in this change is David Schwartz, a well-known gaming historian and the previous director of the Center for Gaming Research at the University of Nevada, Las Vegas. You can explore his insights on his Continue Reading →
APR
2025
