Artificial Intelligence (AI) is changing the gaming industry by improving functional productivity and improving customer experiences. In 2023, a study by Deloitte highlighted that AI solutions could boost earnings by up to 30% for gambling venues that effectively adopt them. AI is being employed for diverse purposes, including customer service bots, customized advertising, and deception detection.
One notable figure in the implementation of AI in gaming venues is David Schwartz, the previous head of the Institute for Betting Studies at the ...
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2025
