Artificial Intelligence (AI) is transforming the casino industry by optimizing operations, enhancing customer experiences, and improving security measures. In 2023, a report by Deloitte highlighted that AI technologies could increase operational efficiency by up to 30%, allowing casinos to better manage resources and reduce costs.
One notable example is the use of AI-driven chatbots for customer service. These chatbots can handle inquiries 24/7, providing instant responses to players. For instance, the Venetian Resort in Las Vegas has implemented an AI chatbot ...
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2025